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Our Privacy Policy: What We Do With Your Information

When you open an account at tanggatoto, we collect specific information — your name, email, phone number and payment details — only to verify your identity and process…

Account verification & anti-fraud checksPayment processing through DANA, OVO, GoPay and QRISYour withdrawal and deposit history
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tanggatoto Our Privacy Policy: What We Do With Your Information
PRIVACY CONTACT

How to Reach Our Privacy Team

If you have questions about your data, want to request information about what we hold, or need to make a change to your account details, reach out through any of these channels. Our support team in Jakarta and across Indonesia responds to privacy enquiries during business hours, and critical requests are handled within 24 hours. We maintain a dedicated inbox for data access requests.

Team online

Email Support

Send your privacy request to our data team. Include your account email and a brief description of what you need. We reply within 24 business hours.

Live Chat

Open the chat widget in your account lobby to ask about data handling, account access, or privacy settings. Available during support hours.

Account Settings

Update your contact details, payment method or communication preferences directly in the security section of your account dashboard.

DATA & SECURITY

How We Protect Your Privacy at Every Step

Your account information is encrypted in transit and at rest. We use industry-standard SSL protocols to protect data flowing between your device and our servers.

Encryption & Transfer Security

All data sent between your device and tanggatoto uses 256-bit SSL encryption. Payment details and personal information are never stored in plain text on our servers.

Payment Data Handling

When you deposit via DANA, OVO, GoPay or QRIS, we pass your payment information to the provider's secure gateway. We do not retain full payment credentials; only transaction reference and amount are logged.

Access Control & Staff

Only authorized team members in our Jakarta head office and regional support centres can view account or payment data, and only for dispute resolution or fraud investigation.

Data Retention Policy

Your account data is kept for the life of your account plus three years after closure for audit, tax and dispute purposes. You can request deletion of non-essential information at any time.

Right to Access & Correction

You can ask us to show you what personal data we hold about you, or request corrections to your name, email, phone number or address through your account or support.

Cookie & Tracking Consent

When you first visit tanggatoto, we ask for your consent to set session cookies (essential for login) and analytics cookies (optional, help us improve). You can change your choices in account settings.

Your Privacy Questions Answered

We hear the same questions from players across Indonesia. Below are the answers about data storage, payment privacy, account deletion and your rights. If you don't see your question here, contact our support team for a direct response.

No. We do not sell, rent or trade your name, email, phone number or account history to third parties. We share only the payment information necessary with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. All other data stays with tanggatoto.

Your account data remains on our servers for three years after closure for tax, audit and dispute purposes. After that period, we delete personal information. Account deletion requests depend on local law and any pending disputes or regulatory holds.

Yes. Email our data team or use the 'Request Account Data' option in your security settings. We compile your full data file — personal details, account history, deposits, withdrawals and gameplay logs — and send it within 10 business days.

Your payment credentials go directly to the provider's encrypted gateway. tanggatoto never sees your full card number or bank details. We only store a transaction reference, date and amount. All data travels over SSL encryption.

Session cookies are essential for login and account security. Analytics and marketing cookies are optional. On your first visit, we ask for consent. You can disable optional cookies in your browser or in your account privacy settings without losing access.

Log into your account and go to Settings > Personal Information. You can update your name, email, phone number and address immediately. For payment method or address history corrections, contact support with ID verification.

Email our privacy team at the address in your account footer, or use live chat during support hours. Include your account email and a description of the issue. Critical privacy complaints are escalated within 24 hours.

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